Returns & Exchanges
At Quick Pantry, we strive to ensure your groceries arrive fresh and in perfect condition. Due to the perishable nature of food, we offer a 24-hour window for claims on damaged or incorrect items to ensure food safety and quality standards.
Inspect Your Order
Thoroughly check your delivery upon arrival for any missing, damaged, or expired items that do not meet our quality guarantee.
Document the Issue
Take clear photographs of the damaged product and the packaging label to help our team process your request quickly.
Contact Support
Submit a return request through our mobile app or website within 24 hours of delivery, attaching your photos and order number.
Receive Refund or Credit
Once approved, we will issue a full refund to your original payment method or provide instant store credit for your next pantry restock.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing